End of Life

Products undergo various stages of life and end with the stage called End Of Life (EOL). Sometimes End of Life (EOL) stage gives birth to an enhanced product or service which potentially fulfills market demands. However, over a period of time, when a Cyberoam product reaches End of Life (EOL) stage, Cyberoam may opt to discontinue selling or supporting the product or services related to it. To make it transparent, Cyberoam will keep announcing dates for End of Life and End of Sale stages of its products along with the available migration path.

Cyberoam has planned the end of product cycle for each Cyberoam product model in four stages – End of Life, End of Sale, End date for first time subscription purchase and End date to renew an existing subscription.

Product Life Cycle Milestone towards its end
Life Cycle Milestone Definition
End of Sale (EOS) It is the last date to buy the related product or a service.
End date for first time subscription purchase It is the last date to buy a new subscription for the related product or service.
End date to renew an existing subscription It is the last date to renew an existing subscription for the related product or service.
End of life (EOL) It is the last date till which Cyberoam will support the related product or service and is the last milestone in the Cyberoam’s product life cycle.
Migration Path Migration path is announced as a recommendation to replace discontinued product with another one.
Network Security Appliances
Product End date for first time subscription purchase End date to renew an existing subscription End of life (EOL) Migration path
CR15i June 30, 2015 April 1, 2018 April 1, 2019 CR15iNG, CR25iNG
CR15wi June 30, 2015 April 1, 2019 April 1, 2020 CR15wiNG
CR25i June 30, 2012 June 30, 2013 June 30, 2016 CR25iNG
CR25wi June 30, 2015 April 1, 2019 April 1, 2020 CR25wiNG, CR25wiNG-6P
CR35wi June 30, 2015 April 1, 2019 April 1, 2020 CR35wiNG
CR50i June 30, 2012 June 30, 2013 June 30, 2016 CR50iNG
CR100i June 30, 2012 June 30, 2013 June 30, 2016 CR100iNG
CR200i June 30, 2015 April 1, 2018 April 1, 2019 CR200iNG, CR200iNG-XP, CR300iNG, CR300iNG-XP
CR250i June 30, 2012 June 30, 2013 June 30, 2016 CR200iNG, CR200iNG-XP, CR300iNG, CR300iNG-XP
CR 300i June 30, 2015 April 1, 2018 April 1, 2019 CR300iNG, CR300iNG-XP
CR500i June 30, 2012 June 30, 2013 June 30, 2016 CR500iNG-XP
CR1000i June 30, 2012 June 30, 2013 June 30, 2016 CR1000iNG-XP
CR1500i June 30, 2012 June 30, 2013 June 30, 2016 CR1500iNG-XP
CR25ia June 30, 2015 April 1, 2018 April 1, 2019 CR25iNG,
CR25iNG-6P, CR35iNG
CR35ia June 30, 2015 April 1, 2018 April 1, 2019 CR35iNG, CR50iNG
CR50ia June 30, 2015 April 1, 2018 April 1, 2019 CR50iNG, CR100iNG
CR100ia June 30, 2015 April 1, 2018 April 1, 2019 CR100iNG, CR200iNG
CR 500ia Sep 30, 2015 July 1, 2018 July 1, 2019 CR500iNG-XP
CR 500ia-RP June 30, 2015 April 1, 2018 April 1, 2019 CR500iNG-XP
CR 500ia-1F June 30, 2015 April 1, 2018 April 1, 2019 CR500iNG-XP
CR 500ia-10F June 30, 2015 April 1, 2018 April 1, 2019 CR500iNG-XP
CR750ia Sep 30, 2015 July 1, 2018 July 1, 2019 CR750iNG-XP
CR750ia-1F June 30, 2015 April 1, 2018 April 1, 2019 CR750iNG-XP
CR750ia-10F June 30, 2015 April 1, 2018 April 1, 2019 CR750iNG-XP
CR1000ia Sep 30, 2015 July 1, 2018 July 1, 2019 CR1000iNG-XP
CR1000ia-10F June 30, 2015 April 1, 2018 April 1, 2019 CR1000iNG-XP
CR1500ia June 30, 2015 April 1, 2018 April 1, 2019 CR1500iNG-XP
CR1500ia-10F June 30, 2015 April 1, 2018 April 1, 2019 CR1500iNG-XP
CyberoamOS/ Firmware have been declared as End of Life:
Version 9.x, Version from 10.00.x to 10.01.0472
All firmware versions from 10.01.x to 10.5.x (i.e. all versions below 10.6.x) – End of life on May 31, 2018
Cyberoam Central Console (CCC)
Product EOS and End Date for first time subscription/Support purchase End Date to renew an existing subscription End of Life (EOL) Migration Path
CCC 15
CCC 50
CCC 100
CCC 200
CCC 500
CCC 1000
September 30, 2016 April 1, 2018 April 1, 2019 CCC NM Series Appliances
End of life of CCC OS / Firmware:
All firmware versions from 02.00.x to 02.02.x (i.e. all versions below 02.03.x) – End of life on May 31, 2018
NetGenie
Product End of Sale End date for first time subscription purchase End Date To Renew An Existing Subscription
NetGenie Home (NG11EH, NG11AH, NG11VH) October 17, 2016 October 17, 2016 August 31, 2017
NetGenie SOHO (NG11EO, NG11AO, NG12AO, NG11VO) October 17, 2016 October 17, 2016 August 31, 2017
Endpoint Data Protection (EPDP)
Product End of Sale End date for first time subscription purchase End date to renew an existing subscription End of life (EOL)
Endpoint Data Protection May 20, 2013 May 20, 2013 May 20, 2013 March 15, 2016
SSL VPN
Product End of Sale End date for first time subscription purchase End date to renew an existing subscription End of life (EOL)
SSL VPN September 31, 2012 September 31, 2012 May 31, 2013 May 31, 2014

End of life policy at a glance:

  • Cyberoam will announce ‘End of Life’ stages for effective products or services to the partners directly.
  • The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.
  • Although Cyberoam will attempt to provide accurate information in these materials, Cyberoam assumes no legal responsibility for the preciseness or completeness of the information. Please note that no Cyberoam statements herein constitute or contain any guarantee, warranty or legally binding representation.
  • All materials contained in this publication are subject to change without notice, and Cyberoam reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

For India & SAARC Renewals write to us at renewals@cyberoam.com or contact us on +91-9167733780