University of Hawai’i, United States of America
Cyberoam Provides Tailor-made, Efficient Network Security Solutions to Leading University in Hawai’i, USA
About University of Hawai’i, Education
Founded in 1907, the University of Hawai’i (UH) at Mānoa is the flagship campus of the University of Hawaiʻi System. A destination of choice, students and faculty come from across the United States and the world to take advantage of UH Mānoa's unique research
opportunities, diverse community, nationally-ranked Division I Athletics Program, and beautiful landscape.
UH Mānoa offers more than 200 degree programs through 19 colleges and schools. Programs in the departments of oceanography, astronomy, international business, Pacific Islands and Asian area studies, earth science, marine biology, and library and information science are ranked among the best in US. Classified by the Carnegie Foundation as having “very high research activity,” UH Mānoa is known for its pioneering research in such fields as oceanography, astronomy, Pacific Islands and Asian area studies, linguistics, cancer research, and genetics.
Being a modern, research-centric educational institution, we need to provide safe and continuous Internet access to our students at all times
Mr. Mark Yap
University of Hawai’i
“Being a modern, research-centric educational institution, we need to provide safe and
continuous Internet access to our students at all times”, said Mr. Mark Yap, IT
Manager at the University of Hawai’i. They did have a FortiGate UTM in place which
was expected to provide safe Internet access, but failed to deliver as it promised. In
the words of Mr. Yap, “Fortinet does not understand the education market. Also, they
have very poor customer service and aren't willing to make changes to their product or
accept feature requests.” They were in search for a solution that could specifically
provide Internet safety measures, keeping the educational industry norms in mind.
The major issues that they faced were:
Conformance to CIPA Compliance
“Being a part of an open network, we needed to secure segments of our network for
CIPA compliance for our K-12 students”, said Mr. Yap. The Children’s Internet
Protection Act (CIPA) addresses concerns about children’s access to obscene or
harmful content over the Internet. CIPA imposes certain Internet protection measures
to be enacted by schools and libraries barring which these institutions do not receive
government discounts over their Internet connection.
Exposure to Network Threats
In addition to conforming to regulatory compliances, Mr. Yap wanted to ensure overall
security of the UH network. He wanted to allow online access to students, faculty and
administrators, while simultaneously protecting its network from increasingly
complicated blended threats in the form of intentional and unintentional intrusion
attempts, and Denial of Service attacks. Also, all Phishing, Pharming and other
malicious websites needed to be blocked.
The Cyberoam Solution
After exploring the market for a suitable replacement for their existing Fortinet
solution, Mr. Yap zeroed in on Cyberoam. They deployed Two (2) CR 2500iNG at
their Curriculum Research and Development wing in Gateway Mode. After Cyberoam
installation, they noticed the following benefits.
- Cyberoam Provides One-Click CIPA Compliance
“Cyberoam is the only vendor that provides One-Click CIPA Compliance”, said Mr.
Yap. “This feature proves to be a boon for us as it prevents the hassle of manually
configuring CIPA-compliant policies”, he added.
Cyberoam’s Web Filtering comes with a
preconfigured CIPA Policy which blocks
websites related to Adult Content, Hate and
Racism, Alcohol and Tobacco, Plagiarism,
Social Networking, Drugs, Nudity and the like.
The administrator needs just that “one click” to
apply the policy and his network is ready with
all the necessary protective measures in place.
Additionally, Cyberoam’s YouTube Education
Filter distinguishes between the YouTube for
Education traffic and other YouTube traffic.
Hence, it allows educational institutions to
make good use of Educational YouTube videos
while keeping the other no-productive videos
- Identity-based Authentication:
Customized Integration with
Apple’s Open Directory
“We are a unique customer as we have our
Cyberoam NG Appliance especially customized
to integrate with Apple’s Open Directory (OD)”,
said Mr. Yap. Cyberoam engineers worked
closely with Mr. Yap to customize the UH
Appliances according to his needs. Cyberoam’s
integration with OD provides Identity-based
security which gives real-time visibility into the
online activity of students based on their
usernames rather than IP Addresses, which
gives him an insight into “Who is Doing What?”
in the network.
- All Network Activity under the
Cyberoam’s On-Appliance sophisticated
monitoring and reporting mechanism helps Mr.
Yap and his team to perform timely and
accurate assessment of all network activity in
the entire CRDG department. Availability of
such detailed reports enables him to update
access policies based on changing network
environment. Reports include “Internet
bandwidth usage”, “top accessed sites” as well
as Google search reports, which enhance the
visibility of users’ online behaviour. The “traffic
discovery” report helps him to identify the
amount of bandwidth used by various
- Unprecedented, Efficient
“The continuous, on-time, efficient support by
the Cyberoam Team is unprecedented. Also,
Cyberoam’s co-operation and flexibility in
catering to their customer’s needs is
commendable”, said Mr. Yap.
- To Conclude
“Cyberoam gave me a solution that catered to WHAT I wanted, HOW I wanted
and WHERE I wanted. I am very pleased with its performance”, said Mr. Yap