Silver Star Auto Ltd., Ghana, Africa
Cyberoam Blocks the Flood of Spam Emails for Silver Star Auto Ltd.
About Silver Star Auto Ltd., Automobile

Silver Star Auto Ltd. (SSAL) was incorporated as a business entity in December 11, 1996. It is a limited liability company and deals in the sale and service of Mercedes- Benz vehicles and spare parts. They are the sole agent of Daimler Chrysler in Ghana as a sister company to Japan Motors Trading Company.

Internet being one of the major resources, SSAL uses it for general surfing, internal communication and administrative purposes.


Internet being our major resource, its uninterrupted connectivity and security was a major concern.

Mr. Michael Addo
Assistant IT Manager
Silver Star Auto Ltd.


Mr. Michael Addo, the Assistant IT Manager at SSAL said, “Internet being our major resource, its uninterrupted connectivity and security was a major concern.”

The security issues faced were:

Network Periphery Vulnerable to Network Attacks

Mr. Addo, explaining his concern about the network attacks, said, “All our sensitive data like employee details, transactions, orders etc. are stored in the network. Hence, they are under a constant threat from attacks like DoS, IP Spoofing, Man-in-the-Middle and other network attacks. Also, controlling data tampering due to eavesdropping attacks from outsiders was necessary.”

Spam Mails – A Hassle for Everyone

Mr. Addo was worried about the amount of Spam mails received in the network. He said, “These Spam mails often led the employees to waste a considerable amount of time in reading and deleting them individually, leading to decrease in productivity. Also, they increased the load on the server, hampering the speed of the network. Further, clicking the malicious links within the mails led to additional hassles and even opened the network for malwares.”

The Cyberoam Solution

In order to address the above business challenges, SSAL explored the market for best security products. They found Cyberoam to be good and purchased One (1) CR200i. They deployed it in Gateway Mode at Tema (Branch Office).

The benefits noticed after deploying Cyberoam are:

  • Network Periphery Completely Secured

    Cyberoam’s Firewall, Checkmark and ICSA certified, ensures that the organization’s network is safe from attacks like DoS, DDoS, IP Spoofing and other network attacks. It also provides granular access controls over Internet traffic and network resources. Its Fusion Technology blends security, connectivity and productivity by enabling the administrators to create policies for multiple features through a single interface.

    With a database of 4500+ IPS signatures Cyberoam’s Intrusion Prevention System (IPS) automatically detects, blocks and drops the suspicious mail and web traffic ensuring total network security.

    Mr. Addo said, “Cyberoam’s Firewall and IPS assures that all our sensitive data is protected from all kinds of attacks”.

  • Layer 8 Security: Protecting the Human Layer

    Cyberoam secures the weakest link in any network: the User. It is like, in addition to the seven layers of the OSI model, Cyberoam extends its protection to the 8th Layer. i.e. the Human Layer. Mr. Addo said, “With the help of identity-based security, the relevant access control policies can be applied on each employee irrespective of the machine from which the person has logged into the network.” Thus, Mr. Addo gets a clear picture of what is going on in the network and controls the Internet activities of each employee by applying policies.

  • Spam Mails Blocked at the Entrance

    Cyberoam’s Check Mark Level 5 certified Anti-Spam solution provides Spam detection rate of over 98% and false positive rate of 1 in 1.5 million. This ensures that genuine mails reach safely to employee’s inboxes while Spam is kept at bay, leading to minimal business loss. This feature also offers IP based filtering solution that blocks the source delivering the spam Emails. In addition, the RPD technology which is content and language agnostic, offers real-time protection from the very first moment a new outbreak emerges. Moreover, it provides protection against foreign characters and image-based Spam with almost no cases of false positives. Finally, its Virus Outbreak Detection (VOD) feature protects the network against real-time massive virus outbreaks.

    Mr. Addo said, “Cyberoam’s Anti-Spam feature has efficiently controlled the amount of Spam, reducing load on the server and increasing productivity of the employees.”

  • To Conclude

    Mr. Addo said, “Cyberoam is a good product and has helped us in achieving RoI as well as meeting our concerns”.