Retail Group Egypt Egypt, Africa
Cyberoam UTM Controls the Influx of Spam Emails for Retail Group Egypt
About Retail Group Egypt, Fashion

Retail Group Egypt (RGE) started its business in the Egyptian market since December 2006. It is a subsidiary of Fawaz. A Al Hokair Group which is considered to be one of the leading fashion retailers in the MENA, CIS countries and US.

Being in the fashion industry, Internet plays a vital role for a company like RGE. They use Internet for communicating with brand partners, researching for new trends in the market and general surfing.


Secured and continuous Internet connectivity was a major concern for us.

Mr. Sedky Osman
Senior System Engineer
Retail Group Egypt


Mr. Sedky Osman, the Senior System Engineer at RGE said, “Since, Internet acts as a back bone for us, secured and continuous Internet connectivity was a major necessity for us.”

The network security concerns they faced were:

Downpour of Spam Mails

Out of the total Emails received in the network, a major amount was Spam. This was annoying, as the employees had to look into each Email individually and take action accordingly. Moreover, at times on clicking malicious links present in the mails, hidden malwares sneaked into the network unsuspectingly, leading to unnecessary hassles. These mails also overloaded the server, resulting into bandwidth congestion. As a result, time, energy, productivity and bandwidth were affected due to these Spam Emails.

Uncontrolled and Unsafe Surfing

Sedky wanted to monitor the chatting of employees to avoid data leakage. He also wished that his employees are away from distractions like social networking sites, music and other entertainment-related websites. He said, “We have known that generally employees tend to get diverted from their tasks while browsing unproductive websites”. As a result work suffered. Also, unknowingly they often landed on malicious websites by surfing or downloading malware-laden applications which represented an additional layer of threat.

Lack of Connectivity between the Offices

Many employees of the company accessed the ERP servers, database servers and exchange servers located at the head office remotely. Hence, secure Virtual Private Network (VPN) connectivity between the head office and the branch office was a matter of anxiety for Sedky. He said, “Often our inter-office communications solely depended on long distance telephone calls which were very expensive. Hence, many complications were faced, holding back our business benefits”.

The Cyberoam Solution

In order to meet their security requirements, RGE considered many solutions like SonicWall. During their search, they found Cyberoam to be the best-fit and purchased One (1) CR100ia. They deployed it in Gateway Mode at the Head Office in Cairo (Egypt). After deploying Cyberoam in their network, they noticed the following benefits:

  • Firewall – Securing the Network

    Cyberoam’s ICSA and Check Mark Certified Firewall, provides granular access controls over Internet traffic and network resources. Users are given controlled access to network and internal resources, ensuring that no security loopholes are left open. It also provides a Fusion technology that enables the administrator to create policies for multiple features through a single interface with fewer efforts.

  • Spam Blocked at the Gateway

    Cyberoam’s Check Mark certified Anti-Spam solution provides Spam detection rate of over 98% and false positive rate of 1 in 1 million. This ensures that valid mails reach safely to employee’s inboxes while Spam is kept at one side leading to negligible business loss. In addition, the Recurrent Pattern Detection (RPD) technology which is content and language agnostic, offers real-time protection from the very first minute a new outbreak is known. It also offers the facility of managing Emails granularly with message, attachment size and subject line.

    After deploying Cyberoam, Sedky said, “Thankfully, Cyberoam has filtered a substantial amount of Spam mails, giving great relief to the employees and increasing productivity”.

  • Unsafe Surfing Under Controlled

    Cyberoam has a constantly updated database of millions of sites divided into 82+ categories allowing access only to those sites which are permitted by IT guidelines of the company. Cyberoam’s Web and Application Filtering blocks all malware-laden sites, P2P, Instant Messengers, illegal audio, video, streaming media and other bandwidth-intensive download. Moreover, Cyberoam’s identity-based filtering allows creating and assigning schedules, policies and level of access to individual users based on their designation and role for surfing the web. In addition, HTTPS scanning controls unauthorized secure access, thereby preventing unauthorized download, upload and data leakage.

  • Secured Connectivity between the Offices

    Cyberoam’s On-Appliance SSL VPN solution provides Anywhere, Any Time and Any Device VPN connectivity. Hence, it provides a secure and stable connectivity between the organization and its remote users. Cyberoam ensures that with less configuration and easy setup, the users can easily and securely connect and access their desks and other local network resources from any location.

    Sedky said, “Cyberoam’s SSL VPN feature reduces the dependency of working in the office premises and helps to easily access the local resources from anywhere and anytime."

  • To Conclude

    Expressing his satisfaction Sedky said, “Cyberoam is a good product, catering to all our security needs. I would recommend it to all in search of a good solution.”