Orange County Resort Hotel Hangs on Cyberoam for its Security
About Orange County Resort Hotel, Hotels & Resorts
Orange County Resort Hotel has been established on the coast of Kemer with a theme inspired from Amsterdam and the fishing village of Volendam. It is based on the Dutch Architecture of the 16th century.
Internet is used for online reservation, guests access to internet, browsing, downloading, uploading and streaming. Hence the resort cannot run without internet connections.
The network covered sensitive information which was under constant threat from spyware and DoS attacks. So they needed a strong Firewall and IPS solution.
Mr. Kemal Sudan
Orange County Resort Hotel
Mr. Kemal Sudan, IT Manager at Orange County Resort Hotel was looking for a solution to provide “’Internet Sehat’ meaning healthy-Internet; Internet sans pornography, hidden spyware and other malware, protecting customers from surfing harmful sites. He was looking for total content security for his customers and staff accessing Internet. This security was mandatory and a pre-requisite for uninterrupted business continuity.
The hotel was facing the following security and connectivity challenges related to its business activities.
Firewall and IPS
Due to multitude of personal data held in hotel IT systems ranging from guest addresses, staff payrolls to customer credit card and bank details; it is vital that Orange County guarantees the hotels and their guests 100% security for this data. Security breaches cannot be tolerated. The lack of perimeter defense made the network vulnerable to external threats such as Denial-of-service attacks and IP spoofing. Consequently, Mr. Sudan wanted a gateway firewall and an intrusion prevention solution for first layer protection of the entire network.
Controlling Malware and Spam Numbers
Orange County’s servers contain the applications, and data that can be possibly targeted by attacks from external entities. Unsolicited e-mail, more commonly known as spam is a rising and complex problem. High bulk of spam mails ate a lot of precious bandwidth and it began strangling their mail server. Staff found themselves spending more time eliminating unwanted email than in answering legitimate email - assuming they could even find it. Moreover, all that spam was residing on Orange County’s email server, consuming up to 40% of the hotel’s storage space.
In addition, Mr. Sudan had to combat the proliferation of new viruses and worms that, in some instances, threatened to shut down their servers. Orange County recognized the problem and was in search of an anti-spam and anti-virus solution with high spam catch rate which would scan mails across all protocols including SMTP, POP3 and IMAP and keep false positive rate low.
Filtering over the Web
With hundreds of customers accessing the Internet at any one time, Orange County had growing concerns to protect its staff, customers and network.
The hotel has a responsibility to protect all staff, from inappropriate content on the internet. They needed a flexible web filtering solution to allow them to set different access levels for employees and management. It had then become evident that the hotel needed a more customized product to better manage Internet access.
The Cyberoam Solution
After experiencing a range of products, Orange County decided to try Cyberoam UTM and it blend seamlessly into the network infrastructure and resolved all problems. Orange County deployed one (1) CR 100ia appliance in gateway mode at their head office.
The business benefits are as follows:
- Total Perimeter Security
Cyberoam’s ICSA and Checkmark-certified firewall offers stateful and deep-packet inspection to provide granular access control over Internet and network resources. “Cyberoam Firewall helps me to understand the attacks in my environment and the various threats to my network. Apart from that it is very helpful in notifying when anomalous events happen in the network.” said Mr. Sudan.
- Malware and Spam Free Internet
Mr. Sudan said, “We required something that stopped spam and viruses in their tracks”.
Cyberoam gateway anti spam and anti virus features blocks spam and viruses before they ever enter the network. Because spam is quarantined, it frees up valuable network storage space. Right out of the box, Cyberoam Anti-Spam blocked 98% of Orange County’s spam and viruses. “Installation was very easy,” Mr. Sudan recalled.
Also, the intelligent anti-spam solution required almost no human intervention to put it on war footing. Signature-less Virus Outbreak Detection technology protects the hotel against any mail-based Zero-Day attack, hours before traditional signature-dependent solutions.
- Web Content Filtering
Cyberoam’s 82+ category tough Web Content filtering technology kept the hotel’s internet resources effectively focused. The Content filtering feature makes sure that all P2P and Instant Messengers are blocked and that there is no breach of data. Cyberoam helps manage staffs access to websites, minimizing loss of time on the internet, and lowering operating costs. It also helps enforce internet usage policies based on bandwidth needs to prevent business losses and other issues that result from limited access to mission-critical applications.
- To Round it Off
“The appliance provides administrators with easy-to-use user interface to enforce advanced policy as well as a mechanism to control and manage mail flow, so it is also easy to set up and use almost immediately”, said Mr. Sudan.