NetActivity, United States of America
CCMS Aids NetActivity in Exploring Managed Services as a Revenue-Generating Business Venture
About NetActivity, IT Solutions
NetActivity is a leading provider of IT Managed
Services in Cleveland and Columbus, Ohio,
USA. It provides VOIP Services, IT Support and
Cloud Services to Small and Medium
Businesses (SMBs) in the area.
Mr. Harry Bhatia, the founder of Net Activity, has 20 years of experience in IT. With his background in IT and business he has been able to bridge the gap to establish how IT can support business needs for their clients.
NetActivity has been an Authorized Cyberoam Partner since July, 2012 with a
significant contribution to Cyberoam sales in their region during this period. On
purchase of a Cyberoam Appliance, NetActivity provides Deployment Services to the
customers, and post-sales Troubleshooting and Support Services. They managed all
customer Cyberoam Appliances by accessing them remotely using customer
Routine Tasks Consumed too Much Time and Effort
Since NetActivity engineers managed all Client Cyberoam Appliances manually, they
had to give separate attention to every Appliance individually resulting in simple and
repetitive tasks becoming time consuming and labour intensive. For each Appliance,
they indulged in routine tasks like:
High CapEx and OpEx: Bottleneck to Become Security Service Provider
Providing specialized managed security services to customers required building of a
high-tech Security Operations Center (SOC) involving high Capital Expenditure
(CapEx). This proved to be a deterrent factor for Mr. Bhatia in exploring managed
services as a revenue-generating projection of his business.
The Cyberoam Solution
Cyberoam’s On-Cloud Management Service (CCMS) is able to deal with NetActivity’s
above mentioned issues and more. CCMS provides an easy-to-use, time-and-resource-saving tool that is used to manage NetActivity’s Cyberoam Inventory.