Masaood Oil Industry Supplies & Services Company UAE, Asia
Cyberoam – A UTM Solution Assuring Continuous Internet Availability
About Masaood Oil Industry Supplies & Services Company, Energy Services

Headquartered in Abu Dhabi since1971, Al Masaood Oil Industry Supplies & Services Company (MOISS) is one of the leading oilfield, petrochemical, refinery suppliers and service providers in the region. With almost 40 years of experience in operating on a proven time-tested system, it provides expert services throughout the UAE & Middle East. It also represents a number of international manufacturers and oilfield companies.

Internet is a prime factor for every organization for managing the day to day activities. Similarly, even MOISS depends on Internet for its administrative purposes, general surfing, providing information to customers via website and research.


Continuous connectivity and security of Internet from blended cyber threats was our foremost apprehension.

Mr. Mazhar Hussain
IT Head
Masaood Oil Industry Supplies
& Services Company


Mr. Mazhar Hussain, the IT Head at MOISS said, “Internet being one of our basic necessities, its continuous connectivity and security from blended cyber threats was our foremost apprehension.” The network security issues faced by them were:

Perilous Network Periphery

The network of MOISS was open to vulnerable attacks like DoS, DDoS and other network threats. Therefore, if the network was infected by any of these threats it would lead to data leakage, file corruption and even serious network downtime. Hence, protecting the unsecured network was a subject of concern for Mazhar.

Overloaded Spam Inbox

The network of MOISS received a depressing amount of Spam mails. As a result, it led the employees to waste a significant amount of time in reading and deleting them individually. Moreover, many a times malware attached with mails, entered the network unnoticed when any employee unknowingly clicked the malicious links present in them. These mails even increased the load on the server, resulting into bandwidth congestion.

Reckless Bandwidth Usage

Often employees tend to use the available bandwidth for uploading, downloading, watching videos and doing unproductive surfing. This made the essential and legitimate applications almost inaccessible. As a result productivity and bandwidth was adversely affected. Also, the business was hampered due to the unavailability of sufficient bandwidth.

The Cyberoam Solution

MOISS considered many solutions like Sonicwall and Fortinet for selecting a good security solution. Then on recommendations of New Chip Computers, a partner to Cyberoam, they zeroed on Cyberoam and purchased One (1) CR200i. They deployed it in Gateway Mode at the Head Office in Abu Dhabi. The benefits they noticed are:

  • Network Periphery Secured

    Cyberoam’s ICSA and Checkmark certified Firewall provides granular access controls over Internet traffic and network resources. It provides deep packet inspection for network based security thereby protecting the organization from DoS, IP Spoofing and other network attacks.

    With a database of 4000+ IPS signatures Cyberoam’s Intrusion Prevention System (IPS) automatically detects, blocks and drops the suspicious HTTP, SMTP, POP3, FTP, IMAP, P2P and IM traffic ensuring total network security. It also provides signature updating facility that updates the signatures regularly and provides zero-hour protection against latest attacks.

  • Clean, Spam-Free Inbox

    Cyberoam’s Check Mark Level 5 certified Anti-Spam solution provides Spam detection rate of over 98% and false positive rate of 1 in 1 million. This ensures that legitimate mails reach safely to employee’s inboxes while Spam is kept at bay leading to minimal business loss. This feature also offers IP based filtering solution that blocks the source which delivers the spam Emails. In addition, the RPD technology offers real-time protection from the very first moment a new outbreak emerges. It also offers the facility of managing Emails with message, attachment size and subject line thereby minimizing exposure to threats and legal implications.

    After deploying Cyberoam in our network, Mazhar said, “Thanks to Cyberoam for drastically bringing down the number of Spam mails.”

  • Accountability of Internet Usage

    Cyberoam’s Bandwidth Management solution provides QoS for business-critical applications by prioritizing them based on a certain criteria. It also allows administrators to create schedules based on which time for accessing Internet can be allocated to each user. Moreover, it also offers identity-based bandwidth controls, preventing congestion and bandwidth abuse.

    Mazhar said, “Bandwidth Management solution enables us to manage and optimize bandwidth cautiously”.

  • Flexible and Comprehensive Reporting

    Cyberoam’s On-Appliance Reporting feature enables the company to know “Who is doing What?” across the network and remote locations. It includes features like Traffic Discovery, Internet Bandwidth Usage Monitors, Top Accessed Categories and Google Search Reports, which enhance the visibility of a user’s online behaviour. Additionally, this feature comes absolutely free. Having 1000+ granular reports at their service, the company can keep a track of each employee and know the work trend. Hence based on the tendency, the company can also coil the business policies to stop the surfing habits of the users.

    On the other side the employees knowing that their activities are being monitored work accordingly, leading to amplified efficiency.

    Mazhar said, “Cyberoam’s free, strong, flexible and live reporting tool gives us the liberty to monitor any possible security concern or unforeseen network activities

  • To Conclude

    Mazhar said, “Cyberoam is a great UTM product with numerous features. Also, its free, open source and drill-down reporting tool is simply excellent which provides us the analysis report that no other product gives.”