Jyoti CNC Automation Ltd., India, Asia
Cyberoam replaces WatchGuard to provide Top-notch Support Services to Jyoti CNC Automation
About Jyoti CNC Automation Ltd., Manufacturing
Jyoti CNC Automation Ltd. (Jyoti) was
established in 1989 by Mr. P.G. Jadeja and Mr.
S.L. Jadeja. Driven by a vision to build the
company as “A Temple of Technology” through
teamwork, the company has grown manifold
from manufacturing gear boxes for machines to
developing precision all-geared head lathe
machines. Jyoti has rightly identified shift from
conventional machines to highly sophisticated
CNC machines in the presence of
Jyoti was the first company to manufacture
CNC machines in Gujarat. Driven by
technology and innovation, Jyoti continues to
include new firepower in its arsenal by
introducing machines like CNC Turning
Centers, Vertical Machining Centers, Oval
Turning Center i-SECT and machines like VMC
40/70 Linear with innovative Linear technology.
I think Cyberoam is a great product. It has helped us achieve more ROI than we ever did with our previous solution.
Mr. Mahendra Chandrala
Manager - IT
Jyoti CNC Automation Ltd.
The Internet plays a key role in the business activities of Jyoti including Email
Communication, CAD designs, Branch to Branch connectivity and general Web
surfing. A network security appliance with useful on-appliance reports and helpful
after-sales support was on top priority for the company. Mr. Mahendra Chandrala, the
Manager-IT at Jyoti said, “We were looking for a solution that could provide us round
the clock support for business continuity, in addition to good amount of Reports”.
According to Mr. Mahendra, the issues that they faced were:
Need for On-appliance Reporting
Mr. Mahendra said, “Our previous solution provided just the basic Reporting, which
was not good enough for us”. He believes that every network security solution ought
to provide comprehensive logging and reporting. He added that the Reports help
organizations in network security, policy-making, bandwidth management, Forensic
Analysis and Compliance Management.
Dissatisfactory Customer Support
When it comes to a network security appliance, everyone runs into rough whether
every now and then. Mr. Mahendra rightly believes that good after-sales support is
very important for smooth business continuity. Generally, network security vendors
have top-notch pre-sales support but it is their post-sales support capabilities that
make them stand apart from the rest. He desired a solution that would be equipped
with industry-leading customer support services.
The Cyberoam Solution
Having been dissatisfied with the miserable post-sales support with their previous
solution – WatchGuard XTM 520, Jyoti was in search of a solution that could provide
them with good amount of Reports along with top-notch customer support services.
After careful evaluation of all the available options, they found Cyberoam to be an
ideal solution. They purchased One (1) CR 100iNG and deployed the Appliance in
Gateway Mode at their office in Rajkot.
After deploying Cyberoam in the network, the benefits that they notice are:
- Firewall and Intrusion Prevention System
Cyberoam Firewall is ICSA and Checkmark certified. It protects the organization’s
network against unauthorized access attempts that originate internally and externally.
It uses user’s identity, IP Address, MAC Address, service and time as decision
parameters. This combination provides unparalleled flexibility to the administrator to
create Firewall Rules for access control to various network resources. Coupled with
Intrusion Prevention module, Cyberoam Network Security Appliances can counter any
Denial of Service attack.
“Cyberoam’s Firewall Rule page is a beauty. It
allows us to configure policy based Internet
sharing among the employees, which is very
useful for me”, said Mr. Mahendra.
- 1,200+ On-appliance Reports
Cyberoam offers on-appliance reporting with
real-time logs and reports, saving the cost of
deploying a dedicated reporting solution. The
1,200+ in-depth reports offer real-time visibility
into user and network activities, helping
organizations to manage security, display
compliance and forensic analysis, unmatched
by any network security vendor till date.
Cyberoam reports include dynamic and
animated reports, in-line graphs, and country
The best thing about the feature is that despite
providing thousands of On-appliances reports,
it does not affect the performance of the
appliance. “WatchGuard provided only 60+
reports, compared to Cyberoam’s thousands of
reports. On-Appliance Reporting is one of
Cyberoam‘s most celebrated features and my
personal favourite as well,” said Mr. Mahendra.
- Efficient Web and Content Security
Cyberoam’s Check Mark Level 5 certified
Content Filtering delivers comprehensive
network and data security while offering web
protection, maintaining employee productivity,
meeting regulatory compliance and preventing
data leakage. Its content filtering database has
more than 100 million sites neatly grouped into
more than 89 categories.
Mr. Mahendra uses both the Default as well as
Customized filtering policies to regulate the
content accessed over the Internet.
- Round the Clock VPN Connectivity
Cyberoam’s VPN solution bridges the
geographical distance between the head office,
remote users, and the branch offices. It ensures
secure connectivity in a way that no invader
can tamper with the data by any means. Its
IPSec VPN feature gives Mr. Mahendra the
flexibility to provide remote access to the
company’s network resources like Files, Printer
and VoIP Server to the sales and marketing
people, who are usually mobile.
Moreover, its VPN connection failover feature
offers continuous connectivity for IPSec
connections across multiple ISP gateways
- Industry-leading Post-sales Support
Cyberoam recognizes the importance of
providing a full suite of post-sales support
services for its customers. Hence, when it
comes to Customer Support, no one is close to
what Cyberoam has to offer. In fact, Cyberoam
is world’s first Network Security player and the
only UTM vendor to achieve Global ISO 20000
Mr. Mahendra happily quoted, “For me, the
thing I adore about Cyberoam is its excellent
post-sales support.” He further added, “Thanks
to Cyberoam’s excellent support, we have
assured business continuity even when we run
into some issues with the appliance”.
- To Conclude
“I think Cyberoam is a great product. It has helped us achieve more ROI than we
ever did with our previous solution”, said Mr. Mahendra.