Jyoti CNC Automation Ltd., India, Asia
Cyberoam replaces WatchGuard to provide Top-notch Support Services to Jyoti CNC Automation
About Jyoti CNC Automation Ltd., Manufacturing

Jyoti CNC Automation Ltd. (Jyoti) was established in 1989 by Mr. P.G. Jadeja and Mr. S.L. Jadeja. Driven by a vision to build the company as “A Temple of Technology” through teamwork, the company has grown manifold from manufacturing gear boxes for machines to developing precision all-geared head lathe machines. Jyoti has rightly identified shift from conventional machines to highly sophisticated CNC machines in the presence of manufacturers.

Jyoti was the first company to manufacture CNC machines in Gujarat. Driven by technology and innovation, Jyoti continues to include new firepower in its arsenal by introducing machines like CNC Turning Centers, Vertical Machining Centers, Oval Turning Center i-SECT and machines like VMC 40/70 Linear with innovative Linear technology.


I think Cyberoam is a great product. It has helped us achieve more ROI than we ever did with our previous solution.

Mr. Mahendra Chandrala
Manager - IT
Jyoti CNC Automation Ltd.


The Internet plays a key role in the business activities of Jyoti including Email Communication, CAD designs, Branch to Branch connectivity and general Web surfing. A network security appliance with useful on-appliance reports and helpful after-sales support was on top priority for the company. Mr. Mahendra Chandrala, the Manager-IT at Jyoti said, “We were looking for a solution that could provide us round the clock support for business continuity, in addition to good amount of Reports”.

According to Mr. Mahendra, the issues that they faced were:

Need for On-appliance Reporting

Mr. Mahendra said, “Our previous solution provided just the basic Reporting, which was not good enough for us”. He believes that every network security solution ought to provide comprehensive logging and reporting. He added that the Reports help organizations in network security, policy-making, bandwidth management, Forensic Analysis and Compliance Management.

Dissatisfactory Customer Support

When it comes to a network security appliance, everyone runs into rough whether every now and then. Mr. Mahendra rightly believes that good after-sales support is very important for smooth business continuity. Generally, network security vendors have top-notch pre-sales support but it is their post-sales support capabilities that make them stand apart from the rest. He desired a solution that would be equipped with industry-leading customer support services.

The Cyberoam Solution

Having been dissatisfied with the miserable post-sales support with their previous solution – WatchGuard XTM 520, Jyoti was in search of a solution that could provide them with good amount of Reports along with top-notch customer support services. After careful evaluation of all the available options, they found Cyberoam to be an ideal solution. They purchased One (1) CR 100iNG and deployed the Appliance in Gateway Mode at their office in Rajkot.

After deploying Cyberoam in the network, the benefits that they notice are:

  • Firewall and Intrusion Prevention System

    Cyberoam Firewall is ICSA and Checkmark certified. It protects the organization’s network against unauthorized access attempts that originate internally and externally. It uses user’s identity, IP Address, MAC Address, service and time as decision parameters. This combination provides unparalleled flexibility to the administrator to create Firewall Rules for access control to various network resources. Coupled with Intrusion Prevention module, Cyberoam Network Security Appliances can counter any Denial of Service attack.

    “Cyberoam’s Firewall Rule page is a beauty. It allows us to configure policy based Internet sharing among the employees, which is very useful for me”, said Mr. Mahendra.

  • 1,200+ On-appliance Reports

    Cyberoam offers on-appliance reporting with real-time logs and reports, saving the cost of deploying a dedicated reporting solution. The 1,200+ in-depth reports offer real-time visibility into user and network activities, helping organizations to manage security, display compliance and forensic analysis, unmatched by any network security vendor till date. Cyberoam reports include dynamic and animated reports, in-line graphs, and country maps.

    The best thing about the feature is that despite providing thousands of On-appliances reports, it does not affect the performance of the appliance. “WatchGuard provided only 60+ reports, compared to Cyberoam’s thousands of reports. On-Appliance Reporting is one of Cyberoam‘s most celebrated features and my personal favourite as well,” said Mr. Mahendra.

  • Efficient Web and Content Security

    Cyberoam’s Check Mark Level 5 certified Content Filtering delivers comprehensive network and data security while offering web protection, maintaining employee productivity, meeting regulatory compliance and preventing data leakage. Its content filtering database has more than 100 million sites neatly grouped into more than 89 categories.

    Mr. Mahendra uses both the Default as well as Customized filtering policies to regulate the content accessed over the Internet.

  • Round the Clock VPN Connectivity

    Cyberoam’s VPN solution bridges the geographical distance between the head office, remote users, and the branch offices. It ensures secure connectivity in a way that no invader can tamper with the data by any means. Its IPSec VPN feature gives Mr. Mahendra the flexibility to provide remote access to the company’s network resources like Files, Printer and VoIP Server to the sales and marketing people, who are usually mobile.

    Moreover, its VPN connection failover feature offers continuous connectivity for IPSec connections across multiple ISP gateways

  • Industry-leading Post-sales Support

    Cyberoam recognizes the importance of providing a full suite of post-sales support services for its customers. Hence, when it comes to Customer Support, no one is close to what Cyberoam has to offer. In fact, Cyberoam is world’s first Network Security player and the only UTM vendor to achieve Global ISO 20000 Certification.

    Mr. Mahendra happily quoted, “For me, the thing I adore about Cyberoam is its excellent post-sales support.” He further added, “Thanks to Cyberoam’s excellent support, we have assured business continuity even when we run into some issues with the appliance”.

  • To Conclude

    “I think Cyberoam is a great product. It has helped us achieve more ROI than we ever did with our previous solution”, said Mr. Mahendra.