Jamjoom Pharma Jeddah, Saudi Arabia, Asia
Leading Saudi Pharma Company Turns to Cyberoam UTM for Internet Security
About the Jamjoom Pharma, Pharmaceutical
Jamjoom Pharma, a world class manufacturing & marketing company in pharmaceuticals,
started its commercial operations in 2001, coinciding with the beginning of the 21st century.
Since then, it has made remarkable progress in Saudi Arabia and other export markets in
the MENA region. The company‘s head office and manufacturing facilities are located in
the port city of Jeddah in Saudi Arabia.
Being a Pharma company it is very important for us to secure our Internal Database. Without a firm IT network boundary in place, we were concerned that our organization was vulnerable to attacks from hackers and intruders, who could gain visibility of our private resources such as LAN residing data, and web/mail servers deployed in the DMZ.
Mr. Khurram Zahoor
As a modern pharmaceutical company, Jamjoom Pharma has implemented Oracle ERP
that reaches all areas of its business and value chain. Apart from this, it also has to protect
sensitive information such as customer records, mailing lists, contractual agreements,
tenders etc., since most of this data is housed on the organizational LAN and regularly
exchanged over Emails and Web.
Shielding Internal Networks from the Outside World
Jamjoom Parma‘s infrastructure consists of the Corporate Office and the manufacturing
facility with future branches to be added. These networks, so far, were kept under the
minimal protection range offered by ISPs and anti-virus solutions.
Securing Web and Mail Traffic
The company‘s IT team soon attended a security roadshow event where they learnt about virus replication methods through the web, and email attachments. They also came face to face with the fact they were getting thousands of spam items everyday, with spam filters proving ineffective, because email harvesters would find ingenious ways around them to gain access to the private email addresses, and “zap” them to spammers, leading to an interminable attack of unwanted emails, with phishing attacks adding to the worry
Boosting Workplace Productivity
According to Mr. Zahoor, one of the most annoying aspects of having the Internet in the
workplace is its unhampered use as a tool for non-business related activities - casual
surfing, torrents, chatting, gaming, watching videos and uploading/downloading high
bandwidth files. The organization initially ignored the problem, but things came to a head
when they audited the results of Internet usage.
The Cyberoam Solution
After seeing a demo of Cyberoam Unified Threat Management appliances, Jamjoom Pharma purchased a Cyberoam CR250i unit for its Corporate office, and a CR100i unit at the factory. Both appliances were deployed in gateway mode. The benefits were almost immediate and the organization was able to effectively solve their security issues.
Identity-based Security Leveraged
One of the unique features of Cyberoam UTM is its identity-aware architecture which renders full visibility of user activities in the network. After integrating Cyberoam into the Jamjoom Pharma infrastructure, Mr.Zahoor used its Active Directory Services (ADS) to include all Internet users in the database so their activities could be further traced. Cyberoam‘s user-friendly Web GUI makes it easy to ensure centralized management across a comprehensive set of solution features.
Internal Networks Secured
Compared to earlier situation where there were no clear-cut boundaries between the internal
networks and external world, Cyberoam UTM cocooned the entire Jamjoom Pharma network
from outside threat sources. This was mainly achieved through the ICSA and Checkmark -
dual certified stateful inspection firewall which segregated the LAN, and internal servers from
unauthorized outside access.
Clean Mail Traffic
Cyberoam UTM drastically brought down the high incidence of virus attacks, infected emails
and spam incidence at Jamjoom Pharma. Mr. Zahoor had subscribed to the solution‘s
Gateway Anti-Virus & Anti-Spyware as well as Gateway Anti-Spam modules.
Bandwidth Optimized: The IT team at Jamjoom Pharma were pleased with Cyberoam‘s
ability to reverse the surfing patterns across the organization, and saving on its associated
productivity costs. It‘s Web filtering module works operates through an exhaustive filtering
database of websites into 82+ categories including entertainment, proxies, torrents and
Since Cyberoam helped Jamjoom Pharma meet its security with productivity goals, most of its business challenges were resolved and network operations became smoother and more efficient.