International Services, France,
Cyberoam Provides Safety and Firmness to International
About International Services, Recruiting Agency
International Services has become the largest European Human resource provider for cruise
liners in fifteen years. Their experience is dedicated to many different worlds such as
entertainment parks, hotels, and restaurants.
Their aim is to provide the highest quality service to our customers as well to our potential
The network covered sensitive
information which was under constant
threat from spyware and DoS attacks.
So they needed a strong Firewall and
Mr. Marc Chetrit
The challenges faced by International Services are as follows:
- Access Control and Intrusion Prevention
The organization needed a firewall and an intrusion prevention solution. The combination of both
the solutions was needed to protect the network against intentional and unintentional intrusion
attempts, and Denial of Service attacks. The organization needed to know which applications
were vying to get to the Internet. Any un-productive application ought to be blocked as Internet is
not a resource that can be squandered.
- Spam & Malware Menace
This was required to keep mails secure and in-boxes clean. Ideally it would be a ‘deploy-andforget' solution that didn‘t need to be ‘trained‘ to identify spam mails. In this light, the spam filtering
was required to be totally automated and perform irrespective of the language and content of the
mail with an absolute minimum amount of false positives - as no organization can afford to lose a
single business opportunity should a legitimate email being wrongly classified as spam.
A perimeter level anti-virus solution was required that could protect the network, scan and clean
any malware or spyware over Web mail and scan all Web traffic to ensure the contents‘ sanctity.
Moreover, all files transferred over the Internet would have to be scanned to ensure that they are
- Controlling Surfing Practices
The organization needed to know who was accessing what sites and as such needed an identity
based filter and reporting system that would include the users‘ online behavioral audit.
Unrestricted access was draining productivity by wasteful Web surfing. Also, the bandwidth usage
patterns were seriously affected when employees turn to bandwidth-hungry applications such as,
Music, Video, Social networking & Streaming media and this affected the productivity of businessrelated applications. Installing a content filtering solution can eliminate these problems.
- VPN Connectivity
International Services has evolved into an organization with independent networks at many sites
supporting a large number of users. The primary challenges for International Services were to
provide access to sensitive data across a more secure and stable VPN and to improve the
management reporting on Internet usage and accessibility.
The Cyberoam Solution
In order to address their business challenges, International Services looked into a number of
Atlantique Solutions is the IT service desk/support provider for International Services. On the
recommendation of Herbert Longe, the Director of Atlantique Solutions, the department took
the decision of deploying the the Cyberoam appliance - CR25ia in gateway mode at the head
office in France.
The business benefits were as follows:
- Firewall & Intrusion Prevention
Cyberoam firewall is ICSA and Checkmark certified - provides granular access controls over
Internet traffic and the network resources. Coupled with Intrusion Prevention module, Cyberoam
UTM can counter any Denial of Service attack. Mr. Marc Chetrit, the Director at International
Services now felt the network is secure.
- Spam Control
Cyberoam‘s Gateway anti-spam feature enables the organization to filter out all their mails over
SMTP, POP3 and IMAP protocols and automatically detect, tag, quarantine and block spam.
Cyberoam‘s Gateway Anti-Spam solution has a spam catch rate of over 98% and absorbs a large
portion of junk mails at International Services with its IP reputation filters before they hit the mail
servers. At the next level, Cyberoam‘s RPD-based content-agnostic anti-spam solution offers
protection against foreign characters and image-based spam with almost no cases of false
positives. Finally, Cyberoam‘s Virus Outbreak Detection (VOD) feature automatically detects and
block any new malware attacks emerging from emails and protects the organization against any
zero day attack.
- Cutting-edge Virus Protection
Cyberoam UTM drastically brought down the high incidence of virus attacks, at International
Services. It provides real-time protection against all spyware/malware, including viruses, worms,
spyware, backdoors, Trojans, key-loggers and more. Cyberoam‘s traditional signature-based AntiVirus has been found by the organization as the best defense for such attacks, thereby
safeguarding their extended networks.
- Filtering Solution & Bandwidth Management
International Services installed Cyberoam not only to manage employee Internet access, but to
minimize the risk of other web security threats, help improve employee productivity and save
network bandwidth. International Services uses Cyberoam to block access to specific category of
Cyberoam‘s content filtering database has more than 44 million sites neatly categorized into more
than 82+ categories. This large number of categories permits a high degree of specificity in
designing an organization‘s Internet use policy. This helped the organization in controlling the user
behavior on the Internet.
- Virtual Private Network Connectivity
Cyberoam‘s SSL VPN solution bridged the geographical distances between the organization‘s
branch and head offices. This now ensures that the user can connect securely from any location
and use the organization‘s resources. Highly encrypted traffic enforced security over the Internet
and ensures that no malware sneaks through.
- To round it off
“Cyberoam had proved very useful for our organization. It has helped us to achieve what we
desired. In one line we can say "Cyberoam is a hard-rock product with some unique features -
very easy to set up and manage."”, Mr. Chetrit concluded.