Intercom Programming and
Manufacturing Company Limited, Ghana, West Africa
Cyberoam UTM - A One Box Solution for IPMC
About Intercom Programming and Manufacturing Company Limited
(IPMC), I.T. Industry
Rated among Top 10 of Ghana Club 100 businesses and in its 20th year of successful
business of I.T Products distribution, I.T. Solutions and Training, IPMC, is one of the
largest I.T companies in West Africa. It is the premier partner of Cyberoam, HP and
other global I.T. vendors. With expertise in IT infrastructure technologies, it provides
support across an Enterprise ranging from High End Server, Storage Technologies,
LAN/WAN setups and end user devices. It also offers a vast array of IT and related
services at large MNC firms, telecommunication and banking entities and government
agencies and SMB‘s as well.
IPMC, being into I.T. industry relied on Internet to a large extent for communication,
research and general surfing.
Unrepressed and unmonitored
Internet usage and unsecured
network had become a discouraging
factor for us, affecting productivity
Mr. David Saade
Head of Enterprise Support
Mr. David Saade, the Head of Enterprise Support, at IPMC said, “Unrepressed and
unmonitored Internet usage and unsecured network had become a discouraging factor
for us, affecting productivity enormously”.
IPMC faced issues related to:
No Security at the Network Perimeter
Being devoid of a firewall, IPMC was unable to block all unwanted traffic and secure
their network from the DoS, IP Spoofing and other network attacks. As a result they
often faced many intrusions and network failure. Mr. Saade said, “Securing network at
the perimeter was a matter of concern for IPMC”.
Unrestrained Web Access
The users abused their unrestricted Internet access by spending a major amount of
time in surfing social networking sites, downloading videos, music and such other
entertainment-related websites. Due to these bandwidth-hungry websites, often
legitimate applications became devoid of Internet bandwidth. As a result, productivity
and bandwidth both were held back.
Mr. Saade said, “It was very difficult for us to manage and control the web activities of
Unsecured Connectivity between Branches
IPMC has many branch offices and there are many users on the move that access the
ERP, Email and file servers located at the head office. Hence, secure Virtual Private
Network (VPN) connectivity between the head office and the branch office and the
remote user was a matter of concern for Mr. Saade.
Lack of User Visibility
Mr. Saade wanted to keep a track of user activity in the network. They did not have a
reporting solution that would give them reports, based on which they could control the
surfing behaviour of users.
Mr. Saade said, “We were unknown to the activities going on in the network”.
The Cyberoam Solution
IPMC searched the market to meet their security requirements. Having considered
many solutions like Cisco and Checkpoint, Mr. Saade ended his search on Cyberoam.
They purchased Ten (10) Cyberoam appliances, all of which are deployed in Gateway
Mode. The models and locations of the appliances are given below.
The business benefits are:
- User Integration
Mr. Saade said, “We integrated Cyberoam with our Active Directory as well as used
Cyberoam‘s Local Authentication to include the IPMC users with the network”. This
feature greatly helps him to create policies for controlling the activities based on
identity of the users rather than IP Addresses. Thus it helps him to know what is going
on in the network.
- Complete Network Security at the Perimeter
Cyberoam‘s Firewall is Checkmark Level 5 and ICSA Certified. It provides stateful and
deep packet inspection for network based security thereby protecting the organization
from DoS, IP Spoofing and other network attacks. It also provides a Fusion technology
that enables to create policies for multiple features through a single interface. This
simplified the administration of multiple appliances.
Mr. Saade said, “We are now assured that no malicious traffic will enter the network by
- Restrained Web Access
Cyberoam‘s Web Filtering solution provides a comprehensive database of 82+ URL
categories thereby preventing the users from accessing any unproductive websites.
It‘s wonderful safe search engine feature blocks the websites containing harmful
contents such as pornography, violence etc. so that the employees don‘t access such
websites even unintentionally. Moreover its identity based controls helps in creating
schedule based on the user‘s designation, thereby preventing productivity loss.
Mr. Saade said, “With Cyberoam at my Internet gateway, I am assured that all my
employees are productively focused”.
- Secured Connectivity between Branches
Cyberoam‘s VPN bridges the geographical distances between the head office and the
remote user, and the branch offices. It ensures secure connectivity in such a way that
no attacker can tamper with the data. Also, its Threat-free Tunnelling Technology
makes sure that no malware can enter the network. Moreover, its SSL VPN solution
provides Anywhere, Anytime and Any Device VPN connectivity that enables the
remote users to securely access the resources from anywhere.
Mr. Saade said, “Cyberoam‘s VPN has enabled the remote users and the branch
offices to connect with the head office securely and easily”.
- Complete Visibility- Who is doing What?
Cyberoam‘s reporting feature enables the company to know “Who is doing What?”
across the network and remote locations. Cyberoam‘s on-appliance reporting solution
eliminates the need for independent reporting solution thereby reducing cost and need
for extra peripherals. By providing 1000+ granular reports, the company can keep a
track of each employee and know the work trend. Hence based on the trend, the
company can also tweak the business policies to stop the surfing habits of the users.
Moreover its live log viewer feature helps Mr. Saade greatly for troubleshooting.
On the other hand the employees knowing that their activities are being monitored will
work accordingly, leading to increased productivity.
Mr. Saade said, “Cyberoam‘s reporting solution has helped us a lot in knowing the
users surfing trend and taking actions accordingly”.
- To Wind Up
Mr. Saade said, “Cyberoam is a true UTM as it gives everything from routing, VPN,
Anti Spam in a single box! Its installation is even easier. Our ROI has also increased