Cyberoam UTM Secures Core Business
Network in Electrotherm
About Electrotherm India Ltd, Steel and Vehicle Manufacturing
Ahmedabad-based Electrotherm is a leading Indian player to offer turnkey
services for setting up medium-sized steel plants. Electrotherm manufactures
melting equipments as per European standards and CE certificates. Electrotherm
has extended its business from a metallurgical solution provider to an electric
vehicle manufacturer. Yo-bykes brand of electric vehicle provide futuristic vehicles
which are not only economical but also eco-friendly and at the same time
inexpensive to acquire and easy to operate.
Electrotherm has its network in 27 places in India and also in Africa, Bangladesh,
China, Malaysia, Pakistan, South Africa, Turkey, Russia and other CIS
countries. Today the company is amongst the foremost steel and engineering
companies of the world.
Mr. Himanshu Deliwala
Electrotherm India Ltd
Electrotherm faced major problem of Internet misuse and spam. They used a
Linux based firewall to overcome these problems with little success. The
mailboxes remained cluttered with potentially dangerous unsolicited, unwanted
and inappropriate mail messages.
Unrestricted surfing led to loss of productivity. Downloading malicious online
content left the network riddled with viruses and spyware. These malware crippled
the desktops' processing powers. The call-home-spyware ate into the corporate
bandwidth. Slow browsing complaints were frequent and the IT help desk was
Both the Electrotherm headquarters and factory are situated in remote locations
and they work on wireless connectivity provided by two separate ISP vendors.
Whenever the malware within the network launched a Denial of Service attack, the
wireless Internet link connectivity was crippled which lead to extended Internet
outages within Electrotherm.
The Network administrator, Mr. Himanshu Deliwala said, “To promote a safe and
healthy working culture amongst employees, we were looking for an easy and
'intelligent' Internet Security Solution which can provide basic firewalling and
Advance access control through Intrusion Prevention System. We wanted our
Web and mail content secured by gatewayAnti Spam,Anti Virus and Web Content
Filtering. Apart from this we also wanted a solution to manage our bandwidth and
load balancing and fail-over for the multiple ISP links.”
One very important factor in Electrotherm's paradigm was: they wanted userbased security and not just an IPAddress based traditional solution. The company
needed user's behavior based security solution which provides tailor-made
security to the users. The administrators should be empowered by the solution to
create security policies to curb the unproductive user behavior.
The Cyberoam Solution
In the quest for a total Internet security and access control solution, after a
preliminary analysis of various competitors, Electrotherm decided to deploy
Cyberoam Unified Threat Management solution. After a successful pilot
deployment the company acquired two appliances.
Electrotherm has 300 users at its headquarters on the outskirts ofAhmedabad and
50 users at its factory in Kachchh, Gujarat. The company chose CR 250i for the
Ahmedabad Head Office and CR 100i for its factory location.
Electrotherm deployed Cyberoam in gateway mode; both the ISP links terminate
directly on to Cyberoam. One ISP link has been assigned weight 1 and the other is
assigned 2. Using the load balancing feature, Electrotherm divided the Internet
traffic between both the links to guarantee continuous business connectivity and
maximum ROI for its purchased wireless bandwidth.
Cyberoam firewall provided granular access controls over Internet and the
network resources. The firewall also provided a central point of control over the
UTM security features making the solution user friendly. Mr. Deliwala created
custom IPS policies to identify and prevent any potential DoS attacks. Stable
Internet connectivity, unclogged network and reduced the loss of data packets
now prevents wastage of valuable working hours. He custom IPS signature
created to block Kproxy a free anonymous Web proxy used to circumvent the
gateway security, ensures that all internal attempts to circumvent security are
The Network Administrator said “Using Cyberoam's unique Identity-based
security we can monitor every user's internet usage and behavior. Based on the
Identity based reports, we modify and fine tune our Internet access policy to align
with the corporate policy. We make sure that we cater to the business needs of
every user and provide unobtrusive security.”
Cyberoam provides a strong and interactive reporting to fulfill the objective of
unhindered network visibility. It facilitated the network administrator in keeping a
vigilant eye on all the network activity to take proactive action prior to any outbreak.
The administrator kept a watchful eye on the users' online behavior and
formulated security policies to streamline it to comply with the company's business
needs. Cyberoam helped Mr. Deliwala to transparently align security policies to
the business needs of Electrotherm.
Prior to Cyberoam deployment, 80-90% of mails per user were spam. Postdeployment, to the pleasant surprise of Mr. Deliwala, spam vanished. Less
unwanted mail traffic, helped saving bandwidth, lifted the burden on mail storage
and the productivity of employees increased as they did not have to wade through
heaps of unsolicited mails. Cyberoam gateway anti-virus prevented a wide range
of viruses, spyware, trojans and keyloggers from entering the network.
Mr. Deliwala blocked all the access to P2P applications and only selective users
have access to Instant Messengers.All the file transfer over IM applications is also
controlled. This ensures increased productivity of employees and confidentiality
of organizational data by blocking file transfer over IM. Cyberoam's Content
Filtering feature blocked all unproductive surfing.
While the initial deployment was easy, the Network Administrator was very happy
with the technical assistance provided through the deployment process and after
it. “Cyberoam's technical assistance team made us independent by focusing on
two things: one - solution, two knowledge transfer.”
In the next stage, Electrotherm plans to enhance security by implementing
Cyberoam's VPN feature to connect its application servers to remote
manufacturing locations. The company is also planning to connect the
headquarters and factory through point to point connection
“A business-friendly Internet security solution backed by prompt technical
assistance, which is how I would define Cyberoam UTM,” said Mr. Deliwala.