Dallah Hotels & Resorts, Saudi Arabia ,Asia
Cyberoam UTM Provides Security Solution for Dallah Hotels & Resorts
About Dallah Hotels & Resorts, Hotels & Resorts

Established in 1995, Dallah Hotels & Resorts provides superior management and support services for hotel owners. Its vision is to be one of the top 10 local property management companies in Saudi Arabia, recognized globally by providing exceptional customized services in the property and hospitality industry.

Their services are based on continuous research and applications coupled with the practical experience and ability to adapt to the client‘s needs and are provided through professionals.




Our sensitive information was under constant threat from spyware, and DoS attacks.

Mr. Syed Muhammad
Khalid Shahr
IT Specialist
Dallah Hotels & Resorts



Constant Internet Connectivity: Dallah Hotels and Resorts have its head office at Jeddah. The varied business requirements of Internet are as follows:

  • Research & Development Team: The trained and experienced professionals depend on the Internet to access competitive information and latest industry updates.
  • Confidential Information: Securing the clients‘ contractual and confidential data which reside on their network was also a high priority for them.

Protecting the Network Periphery & Tough IPS

The Dallah Hotels & Resorts network basically comprised of web and mail servers, construction and project with no focused doorway security outline. The company contains the contract document and other client sensitive information and data that can be possibly targeted by attacks from external entities and outside access attempts. The organization, therefore, needed a gateway firewall to regulate user authentication and access control.

Also, the sensitive servers were under constant threat from spyware, DoS attacks, fragmented and malformed packets, blended threats and more. Therefore, they needed a strong IPS solution which would be proficient in retorting these threats.

Controlling Malware & Spam Numbers

For Dallah Hotels & Resorts, a regular virus attack in the network, particularly in a fluxed form, would translate into a lot of unwelcomed problems - corrupt files, defaced web pages, PDF, and huge downtime. The spam problem was even more serious as a large number of unwanted mails would crash the server.

Monitoring Website Access

“There are millions of potentially harmful sites harboring illegal or inappropriate content and we needed to ensure that employees connecting to our network would be protected with the most advanced Web filtering technology.” said Mr Syed Muhammad Khalid Shah, IT Specialist at Dallah Hotels & Resorts said. They needed strong web filtering solutions which could control all Internet access and give informative reports on Internet usage.

Load balancing & Failover

Continuous Internet connectivity with no breakdown or downtime was the most important requirement for Dallah Hotels & Resorts.

"Dallah Hotels & Resorts requires load balancing and reliable performance while providing sufficient bandwidth for employees to access web-based resources safely and securely," says Mr. Khalid Shah.

The Cyberoam Solution

In order to address their business challenges, Dallah Hotels and Resorts looked into a number of security products. They then took the decision of deploying the Cyberoam appliance - CR50ia in gateway mode at the head office in Jeddah.

The business benefits were as follows:

  • Firewall and Intrusion Prevention

    Cyberoam firewall is ICSA and Checkmark certified - provides granular access controls over Internet traffic and the network resources. Coupled with Intrusion Prevention module, Cyberoam UTM can counter any Denial of Service attack. Mr. Khalid Shah now felt the network is secure.

  • Malware and Spam Free Internet

    Cyberoam‘s gateway antivirus and anti spyware features guard all the web and mail protocols and ensure that no malware or spyware sneaks through the perimeter. Recurrent Pattern Detection (RPD) powered signature-less anti spam technology works instantly on deployment, with the least human intervention and is language independent. It blocks spam in any language regardless of the content, e.g. image, audio, video or zip-based spam. The anti spam feature is also equipped with Virus Outbreak Detection. This protects the organization against any zero day attack.

  • Filtering Solution

    Dallah Hotels & Resorts installed Cyberoam not only to manage employee Internet access, but to minimize the risk of other web security threats. In addition, they chose Cyberoam to help improve employee productivity and save network bandwidth. Dallah Hotels & Resorts uses Cyberoam to block access to specific category of websites. They utilize the Cyberoam‘s reporting functionality to help identify organizational risk levels for productivity, security and network bandwidth loss trends.

    Cyberoam‘s content filtering database has more than 44 million sites neatly categorized into more than 82+ categories. This large number of categories permits a high degree of specificity in designing an organization‘s Internet use policy.

  • Secure Business Connectivity

    Dallah Hotels & Resorts have multiple ISP links. “Link failures, bandwidth choking results in loss of prductivity and thus impacting our business”, Mr. Khalid Shah said. Cyberoam‘s Multilink Manager feature load balances the traffic and takes care of link failover. This ensures that the network is up and truly utilized for true business use.

  • To round it off

    “Cyberoam had proved very useful for our organization. It has helped us to achieve what we desired. In one line we can say "Cyberoam is like a Mercedes Car at the price of Hyundai"”, Mr. Khalid Shah concluded.