Biomarketing Services (M) Sdn Bhd, Malaysia Asia
Biomarketing Services Counts on Cyberoam for its Network Security
About Biomarketing Services (BMS), HealthCare/Medical

Biomarketing Services (M) Sdn Bhd (BMS) is a major local company representing a number of world renowned companies with innovative technologies in the Clinical Diagnostics and Biotech Life Science sector. BMS is the market leader in HIV monitoring, Leukemia analysis by Flow-Cytometer, Cord Blood Banking, Allergy Diagnosis, Transfusion medicine and Stem-Cell research.

BMS conducts numerous continuing educational courses both locally and regionally for many of its customers in Malaysia. BMS also support and have strong presence in local and oversea seminars and conferences.

Their vision is to be recognized as the preferred partner in delivering effective technologies, valuable solutions and educations towards better lives.


Biomarketing Services contained data which were under constant threat from spyware attacks. So they needed a strong Firewall and IPS solution.

Mr. Adrian Tan
IT Manager
Biomarketing Services



The IT Manager at Biomarketing Services, Mr. Adrian Tan outlined the basic requirements saying, “Internet is one of the most business critical resources for our organization.”

Shielding the Network Edge

The Biomarketing Services network basically comprised of business secrets, confidential data, client sensitive information and data that can be possibly targeted by attacks from external entities and outside access attempts. Hence, Mr. Tan wanted a solution that would control the entire Internet traffic and provide a level of protection from network-based attacks by allowing good traffic and denying bad traffic as defined by a security policy.

Web URL Filter & Choked Bandwidth

Organizations are faced with a continuous battle to control large, distributed, networks where it is unfeasible to have a responsible person overseeing all employees‘ activity online. Organizations have a duty of care to provide a safe Internet experience for all their staff and need to demonstrate reasonable and effective measures to control access to the Internet. Content filtering was one of the foremost factors when deciding on a security solution, which was required to protect the staff from accessing unproductive or dangerous websites.

In case of blended threats, Mr. Tan was looking for a solution that could block all unauthorized download over the Internet. All Phishing, Pharming and malicious Websites need to be plugged. Authorities needed a strong and flexible solution that would cater to the organizations need for content filtering, and manage bandwidth and provide them with total visibility of all network events.

Spam and Malware Threat

Spam was another huge problem. Almost 80% of the total mail traffic was spam. Most of the time, the employees‘ inboxes were clogged with un-wanted and un-solicited mails. These mails not only cost the organization in terms of storage space, but also wasted employees‘ valuable time and efforts. In case of malware infected mails, the problems simply compounded and the network suffered and so did the productivity.

Indiscriminate surfing led to productivity loss and provided an effective vector for the malware to enter the company‘s networks. So while the surfing needed to be curbed, the Internet traffic also needed to be sanitized.

In a nutshell, frequent downtime, virus and adware, and bandwidth abuse were the chief concerns. While maintaining high standards of Internet security, connectivity and productivity, in the organization, Mr. Tan wanted a single box solution that operated on the dictum - Quick Configure, Fire and Forget.

The Cyberoam Solution

Biomarketing Services looked into a number of security products including Sifowork, Fortinet in order to address their business challenges. The search was on for an appliance which would take care of their all above requirements. So they felt that Cyberoam was the apparent choice. The organization then deployed One (1) CR 50ia at the head office in Gateway mode.

The business benefits were as follows:

  • Total Perimeter Security

    Cyberoam‘s ICSA and Checkmark-certified firewall offers stateful and deep-packet inspection to provide granular access control over Internet and network resources. Mr. Tan used default IPS policies from the firewall rule itself to protect Biomarketing Services corporate network from DoS & spoofing attacks and other exploits.

  • Web Content Filtering

    Cyberoam‘s 82+ category strong Web Content filtering technology kept the organization‘s internet resources productively focused. The IPS and Content filtering features ensure that all P2P and Instant Messengers are blocked and that there is no breach of data.

    Also, after deploying Cyberoam, the organisation saw an immediate decrease in the amount of bandwidth being used by spyware on the organisation‘s network. Cyberoam‘s identity-based filtering allows sets individual user Internet access policy, surfing quota, time limits and bandwidth restrictions.

  • Malware and Spam Free Internet

    Cyberoam‘s gateway anti-virus and anti spyware features guard all the web and mail protocols and ensure that no malware or spyware sneaks through the perimeter. Recurrent Pattern Detection (RPD) powered signature-less anti spam technology works instantly on deployment, with the least human intervention and is language independent. It blocks spam in any language regardless of the content, e.g. image, audio, video or zip-based spam. The anti spam feature is also equipped with Virus Outbreak Detection. This protects the organization against any zero day attack.

  • Useful Reporting

    Cyberoam‘s reporting feature gives overview of what the users are up to in the network, including blocked sites visited, time spent on each site. According to Mr. Tan, “This has led to increased productivity as the staff knows that they are being monitored or restricted from accessing blocked sites.”

  • Round Off

    “Cyberoam is very user friendly in terms of ease of use and management, plus it is extremely easy to teach our IT staff how to use it. With Cyberoam in place, we have the confidence of a secure and protected environment.” said Mr. Tan.