Biomarketing Services Counts on Cyberoam for its Network
About Biomarketing Services (BMS), HealthCare/Medical
Biomarketing Services (M) Sdn Bhd (BMS) is a major local company representing a number
of world renowned companies with innovative technologies in the Clinical Diagnostics and
Biotech Life Science sector. BMS is the market leader in HIV monitoring, Leukemia analysis
by Flow-Cytometer, Cord Blood Banking, Allergy Diagnosis, Transfusion medicine and
BMS conducts numerous continuing educational courses both locally and regionally for
many of its customers in Malaysia. BMS also support and have strong presence in local and
oversea seminars and conferences.
Their vision is to be recognized as the preferred partner in delivering effective technologies,
valuable solutions and educations towards better lives.
Biomarketing Services contained
data which were under constant
threat from spyware attacks. So they
needed a strong Firewall and IPS
Mr. Adrian Tan
The IT Manager at Biomarketing Services, Mr. Adrian Tan outlined the basic requirements
saying, “Internet is one of the most business critical resources for our organization.”
Shielding the Network Edge
The Biomarketing Services network basically comprised of business secrets, confidential
data, client sensitive information and data that can be possibly targeted by attacks from
external entities and outside access attempts. Hence, Mr. Tan wanted a solution that would
control the entire Internet traffic and provide a level of protection from network-based
attacks by allowing good traffic and denying bad traffic as defined by a security policy.
Web URL Filter & Choked Bandwidth
Organizations are faced with a continuous battle to control large, distributed, networks
where it is unfeasible to have a responsible person overseeing all employees‘ activity
online. Organizations have a duty of care to provide a safe Internet experience for all their
staff and need to demonstrate reasonable and effective measures to control access to the
Internet. Content filtering was one of the foremost factors when deciding on a security
solution, which was required to protect the staff from accessing unproductive or dangerous
In case of blended threats, Mr. Tan was looking for a solution that could block all
unauthorized download over the Internet. All Phishing, Pharming and malicious Websites
need to be plugged. Authorities needed a strong and flexible solution that would cater to the
organizations need for content filtering, and manage bandwidth and provide them with total
visibility of all network events.
Spam and Malware Threat
Spam was another huge problem. Almost 80% of the total mail traffic was spam. Most of the
time, the employees‘ inboxes were clogged with un-wanted and un-solicited mails. These
mails not only cost the organization in terms of storage space, but also wasted employees‘
valuable time and efforts. In case of malware infected mails, the problems simply
compounded and the network suffered and so did the productivity.
Indiscriminate surfing led to productivity loss and provided an effective vector for the
malware to enter the company‘s networks. So while the surfing needed to be curbed, the
Internet traffic also needed to be sanitized.
In a nutshell, frequent downtime, virus and adware, and bandwidth abuse were the chief
concerns. While maintaining high standards of Internet security, connectivity and
productivity, in the organization, Mr. Tan wanted a single box solution that operated on
the dictum - Quick Configure, Fire and Forget.
The Cyberoam Solution
Biomarketing Services looked into a number of security products including Sifowork,
Fortinet in order to address their business challenges. The search was on for an appliance
which would take care of their all above requirements. So they felt that Cyberoam was the
apparent choice. The organization then deployed One (1) CR 50ia at the head office in
The business benefits were as follows:
- Total Perimeter Security
Cyberoam‘s ICSA and Checkmark-certified firewall offers stateful and deep-packet
inspection to provide granular access control over Internet and network resources. Mr. Tan
used default IPS policies from the firewall rule itself to protect Biomarketing Services
corporate network from DoS & spoofing attacks and other exploits.
- Web Content Filtering
Cyberoam‘s 82+ category strong Web Content filtering technology kept the organization‘s
internet resources productively focused. The IPS and Content filtering features ensure that
all P2P and Instant Messengers are blocked and that there is no breach of data.
Also, after deploying Cyberoam, the organisation saw an immediate decrease in the
amount of bandwidth being used by spyware on the organisation‘s network. Cyberoam‘s
identity-based filtering allows sets individual user Internet access policy, surfing quota, time
limits and bandwidth restrictions.
- Malware and Spam Free Internet
Cyberoam‘s gateway anti-virus and anti spyware features guard all the web and mail
protocols and ensure that no malware or spyware sneaks through the perimeter. Recurrent
Pattern Detection (RPD) powered signature-less anti spam technology works instantly on
deployment, with the least human intervention and is language independent. It blocks spam
in any language regardless of the content, e.g. image, audio, video or zip-based spam. The
anti spam feature is also equipped with Virus Outbreak Detection. This protects the
organization against any zero day attack.
- Useful Reporting
Cyberoam‘s reporting feature gives overview of what the users are up to in the network,
including blocked sites visited, time spent on each site. According to Mr. Tan, “This has led
to increased productivity as the staff knows that they are being monitored or restricted from
accessing blocked sites.”
- Round Off
“Cyberoam is very user friendly in terms of ease of use and management, plus it is
extremely easy to teach our IT staff how to use it. With Cyberoam in place, we have the
confidence of a secure and protected environment.” said Mr. Tan.