Arrow Food Distribution Company, Saudi Arabia, ME
Cyberoam Provides Undaunted Network and Email Security to Arrow Food
About Arrow Food Distribution Company, Food and Beverages Corporate Profile

Arrow Food Distribution Company was established in 1995 as an FMCG company and started dealing with various well known multinational companies. Since then the company is the exclusive distributor of high quality consumer products within and outside the Kingdom of Saudi Arabia and engaged in importing, exporting, distributing and manufacturing of food items, juices, baby food, stationery and coffee machines. The growth of the company is remarkable and management is fully motivated to continue the same in future.


Cyberoam has helped us solve the problems in our network. It is indeed a very good network security solution

Mr. Charles Akoury
IT Manager
Arrow Food


“Internet is our most valuable resource, without which our day-to-day business would get hampered”, said Mr. Charles Akoury, IT Manager at Arrow Food. It is the Company’s responsibility to provide safe and hassle-free Internet connectivity to its employees. Hence, to do so, Mr. Akoury wanted to resolve the following issues.

Malware and Spam Troubles

The Arrow Food network required protection against virus, root-kit, worm, Trojan and spyware infections. Lack of sophisticated network security solutions and unruly web surfing by employees made the network as exposed to malware as a flower-bed is to bees. These malware attacks which often took a blended form through email attachments, PDF, Word documents etc. had the potential to corrupt useful files and destroy important data.

Adding to the woes were unsolicited Spam mails, which barged into the network totally unwelcome, and caused bandwidth and productivity issues. The flow of Spam mails in the network consumed precious bandwidth, sparing little for business -related activities. Furthermore, the amount of time the employees had to spend in disposing of the Spam mails posed a deterrent factor in their productivity.

Vulnerable Network Perimeter

“We were in search of an Advanced Firewall that would protect our network from the constantly evolving cyber threats”, said Mr. Akoury. He wanted to protect the Arrow Food network from hacking, remote exploits, Denial-of-service (DoS) attacks and other unpredictable attacks. Also, he wanted to minimize the chances of unauthorized, external sources gaining visibility of the network’s internal resources through Phishing or Pharming.

The Cyberoam Solution

After thorough inspection of network security solutions in the market, Mr. Akoury zeroed in on Cyberoam. They purchased One (1) CR 100iNG and deployed it at their Head Office in Jeddah, Saudi Arabia. After Cyberoam installation, they noticed the following security benefits.

  • Network Barricaded

    Cyberoam’s ICSA and Checkmark - dual certified stateful inspection firewall now fortifies the Arrow Food network and guards its servers against any unauthorized access. It detects intruders, blocks them from entering the company's computer network, records information, and notifies the system administrator about the source of the attempted break-in. In Mr. Akoury’s words,”Cyberoam acts as an undaunted warrior that protects our network against all network threats”.

  • Malware and Spam Corked at Gateway

    Cyberoam’s Gateway Anti-Virus and Anti-Spyware solution secures the network by providing real-time protection against viruses, worms, Trojans, keyloggers, spyware and more on all web (HTTP, FTP) and mail (SMTP, POP, IMAP) traffic.

    Recurrent Pattern Detection (RPD) powered signature-less Anti Spam technology works instantly on deployment, with the least human intervention and is language independent. It blocks spam in any language regardless of the content, e.g. image, audio, video or zip-based spam. The Anti Spam feature is also equipped with Virus Outbreak Detection. This protects the organization against any zero day attack.

  • Safe and Efficient VPN Connectivity

    Cyberoam’s VPN feature facilitates secured remote access of network resources by the employees even when they are not in the premises. Secure connectivity to the local network from remote offices facilitates flexible working. Highly encrypted traffic enforces security over the Internet and ensures that no malware sneaks through.

    Cyberoam’s Automatic Link Failover feature helps in upholding business continuity in Arrow Food even in the face of an Internet-link outage. They use 2 Internet links out of which one acts as the primary link while the other acts as a backup. In case of failure of the primary link, Cyberoam automatically redirects Internet traffic through the backup link without manual intervention.

  • To Conclude

    “Cyberoam has helped us solve the problems in our network. It is indeed a very good network security solution”, said Mr. Akoury.