AccessKenya , Kenya, Africa
Cyberoam UTM Provides a Secure Internet to AccessKenya‘s Subscribers
About AccessKenya, IT Services / ISP / SI
The AccessKenya Group is Kenya‘s first publicly listed ICT Company and Kenya‘s leading
data and IT services experts.
We were installing routers for all our broadband customers, which did not suffice the security, connectivity and productivity need of many customers. The routers merely fulfilled the base minimum requirement of letting the customer connect to the Internet. Many customers approached us with requirements like Firewall, Content Filtering, and safe Internet surfing. They wanted anti-spam, anti-virus and anti-intrusion all bundled in one box.
Ms. Lilian Nduta Waweru
Client Services AccessKenya
The ISP was installing routers for all their broadband customers. The routers did not suffice
the security, connectivity and productivity need of many customers. They merely fulfilled the
base minimum requirement of just letting the customer connected to the Internet. For
customers who wished to have security and control over internet access, the routers were
insufficient. A few customers approached AccessKenya with requirements like Firewall,
Content Filtering, and safe Internet surfing. They wanted anti-spam, anti-virus and antiintrusion all bundled in one box. The Team Leader of the Client Services department, Ms.
Lilian Nduta Waweru was looking for an affordable one box solution to fulfil the multiple
1. Single box
The Cyberoam Solution
Ms. Waweru scanned the market for viable candidates. Apart from Cyberoam UTM, they evaluated Mikrotek, Cisco ASA and Microsoft ISA. They ultimately chose Cyberoam UTM.
About the Product
Discussing the reasons why they chose Cyberoam, she said, “While Cyberoam‘s Identityaware firewall was its star feature, we also found that Cyberoam appliances entailed very competitive total-cost of ownership. The low Capital and Operational Expenditure are crucial too.“ One of the strong reasons why AccessKenya selected Cyberoam was because a Cyberoam CR15 UTM price is competitive with that of the Cisco 870 series routers while the customer benefits are huge. A CR15i is power packed with the capabilities of Firewall, Intrusion Prevention, Anti-Virus, Anti-Spam, Content Filtering, Bandwidth Manager, Virtual Private Network, Multi-link Manager and Load Balancer.
The Cyberoam Bundle
Fully bundled Cyberoam CR Series is packed with security and networking management features. Identity aware firewall provided a single point of management for all the security and management features, making the management of this complex solution simple for the market. The IPS feature extended the reach of the firewall by operating as an application firewall controlling all the applications that try to access Internet from an organization‘s network.
The Web filtering feature of Cyberoam provides secure web surfing to the end users and filters out all the harmful and objectionable content even over HTTP and HTTPS. This feature also protects the users from accessing unproductive sites and thus has a lion‘s share in promoting productivity. User identity-based filtering policies help the organization in controlling the user behavior on the Internet.
Anti Spam and Anti Malware
The anti-virus and anti-spam features of Cyberoam, have an almost 100% catch rate. The
anti-spam feature is content agnostic and language independent. Thus, irrespective of the
content, attachment or the language of an email, if it is spam it is blocked. The anti-spam is
also equipped with a Virus Outbreak Detection feature which protects the organization‘s
network from any zero-day attack. These features watch over the HTTP, FTP-o-HTTP,
SMTP, POP3 and IMAP. This ensures that the complete range of traffic is sanitized.
The Acid Test
AccessKenya initially tested Cyberoam internally. In the next phase, it was deployed at a few of their customer's locations. After Cyberoam survived this acid test, they chose Cyberoam as a part of their solution. They worked out a plan to roll out Cyberoam as part of their Internet package wherein the customer need not purchase the box; rather they just pay the price based on a plan of 12-24-36 months.
Pre and Post Sales Support
Cyberoam provides technical training to AccessKenya engineers to enable them to deploy Cyberoam. A specialized team of forty (40) Engineers have been trained by Cyberoam and they have been awarded the CCNSP certificate. The Sales team has also been trained. Pre- and post-sales support is provided on-site, over chat, phone and email. Timely and regular email updates kept the AccessKenya‘s Cyberoam deployment staff posted with all the latest developments. This enables them to provide prompt support to the most complex of support issues, leading to higher customer confidence.
About Remote Management
Ms. Waweru and her team also found CCC (Cyberoam Central Console) and Cyberoam
iView interesting. While CCC can be used to manage multiple Cyberoam appliances
deployed across diverse geographical locations, Cyberoam iView offers logs and reports
from multiple appliances. iView can collect logs from other network devices like Fortinet,
SonicWALL, Squid - HTTP Proxy, and Linux IPTables/Netfilter in addition to Cyberoam.
The Cyberoam Deal
AccessKenya has bought 100 units of CR15i as a pilot batch.