Support

Customer Support
Partner Support
ISO 20000:2011 certified customer support services

Cyberoam provides unrivaled technical & product support and customer care with its Global Support Management Centre (GSMC). To help you reach us with ease, we provide a range of communication channels that include email, live chat, phone and support via customer portal. Our well defined support tiers ensure faster and apt resolution of your queries.

Cyberoam GSMC is committed to ensure desired consistency, traceability and readiness to augment customer experience with excellent technical support services, which has been recognized with ISO 20000:2011 Certification.

For technical assistance related to after sales and deployment, contact us through

Phone & Chat Support
Region Toll Free Number Non Toll Free Number Chat
India 1-800-301-00013 +91-79-66216565
Australia +1800-244-359 +1-973-302-8446
APAC +1-877-777-0368 +1-973-302-8446
Europe +44-808-120-3958 +44-203-355-7917
Middle East & Africa +1-877-777-0368 +1-973-302-8446
North America +1-877-777-0368 +1-973-302-8446
For technical assistance related to product demo and proof-of-concept, contact us through

Email Support
Region Email ID
India indiapresales@cyberoam.com
Australia, New Zealand anzpartners@cyberoam.com
APAC apacpartners@cyberoam.com
Middle East mepartners@cyberoam.com
Europe eupartners@cyberoam.com
Africa africapartners@cyberoam.com
Latin America lapartners@cyberoam.com
North America uspresales@cyberoam.com
SAARC saarcpartners@cyberoam.com
Telephonic Support
Region Toll Free Number Non Toll Free Number
India 1-800-301-00013 +91-79-66216565
Australia +1800-244-359 +1-973-302-8446
New Zealand - +64-9-8874335
APAC +1-877-777-0368 +1-973-302-8446
Middle East & Africa +1-877-777-0368 +1-973-302-8446
North America +1-877-777-0368 +1-973-302-8446
UK +44-808-120-3958 +44-203-355-7917
France - +33-1-70-61-27-06